Shipping policy

At Must Have Scents, we are committed to ensuring that your shopping experience is seamless and enjoyable. Below, you'll find detailed information about our delivery options, costs, and timelines.

Delivery Options

Standard (Free)

• Cost: Free for all orders over £29.99
• Service: Royal Mail Tracked 48
• Delivery Time: 2-3 business days

Next Day UK Delivery

• Cost: £4.99
• Service: Royal Mail Next Day Delivery
• Delivery Time: Next working day (order must be placed before the cut-off time)

Delivery Process

1. Order Confirmation: Once you place an order, you will receive an email confirmation with your order details.
2. Processing Time: Orders are typically processed within 1-2 business days.
3. Dispatch Notification: You will receive an email with tracking information once your order has been dispatched.

Tracking Your Order

• You can track your order using the tracking number provided in your dispatch notification email. Visit the Royal Mail website or your local postal service's website and enter your tracking number for updates on your delivery status.